THE
AWESOME WORLD OF ADVERTISING
Advertising is the communication
relayed from companies to persuade an audience to purchase their products. This
communication is usually through various forms of paid media -- TV and radio
commercials, print ads, billboards and more recently, product placement. Ads
are placed where advertisers believe they will reach the largest, most relevant
audience. Commercial businesses use advertising to drive the consumption of
their product, while non-profit organizations may place ads to raise awareness
or encourage a change in behavior or perception.
A successful advertisement
creates a desire in viewers, listeners or readers. It also provides information
on how to fulfill that desire and makes the potential customer feel good about
doing so. With so many products and service providers in the marketplace, using
a proven technique in your advertising increases the likelihood that your ad
dollars will return value. Basic techniques used in propaganda transfer successfully
to advertising and remain the most frequently employed.
THE
MOST COMMON ADVERTISING TECHNIQUES
REPETITION
Repetition
is a simple yet effective technique used to build identity awareness and
customer memory. Even advertisements using other successful approaches mention
the product or company name more than once, particularly in television because
its combination of sight and sound, allows the advertiser to disguise the
repetition by changing its delivery (from visual to audio). An ad first shown
during a Super Bowl broadcast for a product called HeadOn remains the classic
example of this advertising technique. Though the advertisement never explained
what the product does, viewers remembered its name.
CLAIM
Advertising
that promotes specific features or makes claims about what a product or service
can do for the potential customers provides successful results by informing,
educating and developing expectations in the buyer. Claims can state facts or
simply use hype, such as calling one brand of orange juice "the best"
when nutritionally it is identical to other brands. Claims may mislead through
omission or by using what some advertisers and political campaigners call
"weasel words." These are subtle statement modifiers that render the
claim meaningless if studied closely. Common weasel words include
"helps," "fights" and "virtually."
ASSOCIATION
Associating
a product or company with a famous person, catchy jingle, desirable state of
being or powerful emotion creates a strong psychological connection in the
customer. Sporting equipment companies use successful athletes in their ads,
automakers display their cars in front of mansions, brewers show their beer
consumed by groups of friends having fun and cosmetic companies sign
celebrities to represent their products. These ads encourage an emotional
response in customers, which then is linked to the product being advertised,
making it attractive through transference
BANDWAGON
The
bandwagon technique sells a product or service by convincing the customer that
others are using it and they should join the crowd. Other bandwagon
advertisements suggest that the customer will be left out if they do not buy
what's being sold. These ads often employ "glittering generalities,"
words linked to highly valued ideas or concepts that evoke instant approval,
which may or may not relate to the subject of the advertisement. "America
loves..." connects patriotism with a product, creating an automatic
positive response.
PROMOTIONS
Coupons,
sweepstakes, games with prizes and gifts with purchases create excitement, and
participation encourages customers to build a relationship with the sponsoring
product or service. The attraction of getting something "free" or
earning "rewards" makes promotions successful. Limited-time offers
and entry deadlines add urgency to this advertising technique's call to action.
WHAT IS THE MOST COMMON
CRITICISM OF ADVERTISING?
UNETHICAL
The
ethics of adverting campaigns often comes into question, particularly when
consumers are urged to make unneeded purchases or are given false and
misleading information. According to the Communications Council, for example,
placing a price on an ad that really belongs on an inferior product is both
unethical and illegal. Relying on racial or gender stereotypes is another
unethical practice the council eschews. Tiny, illegible print can’t overcome
patently false claims made in the larger advertising print, such as in the case
of the Humira ad run by Abbott Labs in 2009. In that case, the unethical
advertising resulted in a $70 million fine for the drug manufacturer, according
to CBS News.
EXAGGERATED
Advertising
that exaggerates the differences between your product and your competitors’
products often is criticized as false and misleading. It sometimes disparages
competition unfairly in an effort to woo consumers. Customers often become
disenchanted with negative ads, which then can backfire on the originator of
the exaggerated claims.
OFFENSIVE
Advertising
critics often point to the use of sex and sexual innuendos as offensive and
unnecessary. Some advertising campaigns draw protests from area churches, women
groups or parenting associations, such as the Calvin Klein commercials in the
1970s that featured a teenage Brooke Shields. Critics called the ads
pornographic and exploitative. Boycotts and legal actions may follow offensive
advertising that ultimately can lead to even more exposure for your brand. For
example, the clothing retailer Benetton received extensive coverage and
criticism of its so-called “unhate” campaign in 2011 when it featured President
Obama kissing Hugo Chavez, a Venezuelan leader.
MATERIALISTIC
Another
strong criticism of advertising is that it corrupts society by promoting
materialism. Proponents of social responsibility accuse advertisers of taking
advantage of the free enterprise system to exploit various populations with
unethical, misleading and offensive advertising. The result, they say, is a
less informed and less caring population of consumers. According to the
American Educational Foundation, critics claim that ads play on peoples’
emotions with promises of social acceptance and sex appeal, causing them to
make purchases they can’t really afford and don’t need. Advertisers can’t force
consumers to buy something they don’t need, but enough effective advertising
can increase consumer wants and desires.